FAQs
More FAQs- What does pre-loss condition mean?
- What will it cost to run the drying equipment?
- How quickly can ServiceMaster Restore respond to the emergency situation at my home?
There may be some damage to your home and property that existed prior to your loss. Therefore, these damages will not be included in the scope of repairs. We are responsible for returning your home to how it was before the damage occurred, in other words, to its pre-loss condition, using materials of like-kind and quality. At your request, we will provide you with an estimate for any additional construction projects you may wish undertaken by our team. This additional work is termed, “non-insured work.”
Based on average monthly electricity billing rates, it may cost approximately one dollar per day per piece of drying equipment to operate. Actual rates will vary depending on the energy rates charged by your electricity provider.
ServiceMaster Restore is available to take your call 24 hours a day, 7 days a week, 365 days a year. Depending on the situation and conditions, a ServiceMaster Restore representative will arrive at your home for an initial evaluation within a 2 to 4 hours of receiving the call, or sooner.