FAQs
More FAQs- How quickly can ServiceMaster Restore respond to the emergency situation at my home?
- How do I keep track of non-restorable items?
- Do you use specialized products or equipment for disinfection, and are they safe for humans?
ServiceMaster Restore is available to take your call 24 hours a day, 7 days a week, 365 days a year. Depending on the situation and conditions, a ServiceMaster Restore representative will arrive at your home for an initial evaluation within a 2 to 4 hours of receiving the call, or sooner.
We recommend you make a list of items (including food items) deemed non-restorable. You can obtain a form for this purpose from your insurance company. Make a copy for your insurance company and keep one for yourself.
At ServiceMaster Restore, we understand that proper disinfection of pathogens requires not only industry expertise, but also specialized products and equipment. That's why our highly trained technicians use only the latest and most effective tools and products to clean and sanitize your space. These products are specifically designed for biohazard cleanup and are safe for both our technicians and anyone who may come into contact with the affected area. Additionally, all our technicians undergo extensive training on how to properly handle these products to ensure the safety of everyone involved. So, you can trust that our biohazard cleanup services will leave your commercial business not only clean, but also safe for all occupants.